How to enable multi-currency Shopify invoices

When you sell to customers around the world, they expect to see prices in the currency they paid in — not your store's base currency. By enabling multi currency in Invoice Falcon, every invoice automatically displays amounts in the customer's presentment currency (the currency shown at checkout), including line item prices, taxes, shipping, discounts, and totals. This reduces confusion, builds trust with international buyers, and ensures your invoices match the amounts your customers actually paid.

How Multi Currency Works

Invoice Falcon's multi currency feature changes how prices are sourced and displayed on your invoices. Understanding this behavior helps you decide when to enable the feature.

Without multi currency (default)

By default, all invoices display amounts in your store's base currency — the primary currency you set in your Shopify Admin under Settings → Store details. Even if a customer in Germany paid in EUR through Shopify Markets, the invoice shows the amounts converted to your store's base currency (e.g., USD).

For example, if your store currency is USD and a customer paid €45.00 EUR, the invoice shows the equivalent amount in USD (e.g., $49.50).

With multi currency enabled

When multi currency is enabled, invoices display amounts in the customer's presentment currency — the currency the customer saw and paid in at checkout. All monetary values on the invoice reflect the exact amounts the customer was charged, pulled directly from Shopify's presentment_money data.

For the same example above, the invoice now shows €45.00 EUR — exactly what the customer paid.

Enable Multi Currency in Invoice Falcon

Enabling multi currency is a single-checkbox setting on the Settings page. Follow these steps to turn it on.

1. Open the Invoice Falcon app from your Shopify Admin.
2. Click Settings in the left-hand navigation menu.
3. Click on Document defaults tab
4. Scroll down to the Invoice currency section.
5. Check the box labeled Enable multicurrency. The help text reads: "Display invoices in your customer's local currency instead of your store's base currency when multicurrency is enabled."
6. Click Save in the save bar at the top of the page to apply your changes.

What Changes on the Invoice

When multi currency is enabled, several elements on the invoice are affected. Here is what changes and what stays the same.

Values displayed in the customer's currency

The following amounts will now appear in the presentment currency (the currency the customer paid in):

• Line item prices — each product's unit price and total
• Subtotal — the sum of all line items before tax and shipping
• Tax amounts — individual tax lines and total tax
• Shipping charges — the shipping cost the customer was charged
• Discounts — discount amounts shown in the customer's currency
• Total price — the grand total
• Refund amounts — any refunds displayed on the invoice
• Total paid and total due — payment summary amounts
• Net payment — the net payment amount
• Duties — customs duty amounts (if applicable)

Currency symbol and code

The invoice automatically uses the correct currency symbol and code for the presentment currency. For example:

• USD orders show $ and USD
• EUR orders show € and EUR
• GBP orders show £ and GBP
• JPY orders show ¥ and JPY

The currency symbol is derived from your Shopify store's money format when the presentment currency matches your store currency, and from Invoice Falcon's built-in symbol map for international currencies.

Orders placed in your store's base currency

If a customer placed an order in your store's base currency (e.g., both the shop currency and the order currency are USD), there is no visible difference on the invoice whether multi currency is enabled or not. The feature only produces a change when the customer's currency differs from your store's base currency.

Prerequisites — Set Up Multiple Currencies in Shopify

Before Invoice Falcon's multi currency feature can display different currencies, your Shopify store must be configured to accept payments in multiple currencies. Here is how to verify this.

Verify Shopify Markets is set up

1. In your Shopify Admin, go to Settings → Markets.
2. Confirm that you have markets configured for different countries or regions (e.g., Europe, Asia, etc.).
3. Each market should have its own local currency enabled under market pricing.

Verify Shopify Payments supports multiple currencies

1. In your Shopify Admin, go to Settings → Payments.
2. Under Shopify Payments, click Manage.
3. Scroll to the Countries/regions section and verify that multiple currencies are listed.

Advanced Tips

These tips help you get the most out of the multi currency feature.

• Check currency data before enabling — open a recent international order in Shopify Admin and look at the order details. If you see "presentment currency" information or a different currency from your base, multi currency will work for that order.
• Regenerate existing invoices — if you enable multi currency after already generating invoices, you can regenerate them from the Invoice Falcon orders page to update the currency display.
• Combine with customer locale — for a fully localized experience, pair multi currency with the Customer locale setting (in the Language settings section) so invoices display both the local currency and the customer's language.
• Amount in words — the "Amount in Words" feature on invoices also converts to the presentment currency when multi currency is enabled, so the written total matches the displayed currency.
• CSV exports — exported CSV data from Invoice Falcon will reflect the presentment currency when multi currency is enabled.

Known Limitations

• Multi currency only works when your Shopify store has multiple currencies enabled through Shopify Markets or Shopify Payments. If your store accepts only one currency, the setting has no effect.
• The feature uses the presentment currency stored by Shopify at the time of the order. If Shopify did not record presentment currency data for an order (e.g., very old orders or manual orders), the invoice falls back to your store's base currency.
• Currency conversion rates are determined by Shopify at checkout, not by Invoice Falcon. Invoice Falcon displays the exact amounts Shopify recorded — it does not perform its own currency conversion.
• Draft orders (quotes and pro forma invoices) use the presentment currency code if available, but may fall back to the store currency if the draft order was not associated with a specific market.
• The multi currency setting is a global toggle — you cannot enable it for specific customers, markets, or order types. It applies to all invoices.
• Exchange rates shown on Shopify's order details page may differ from the individual line item amounts due to rounding. Invoice Falcon uses Shopify's presentment_money values for accuracy.
• Manual orders created in Shopify Admin without a customer checkout session may not have presentment currency data and will display in the store's base currency.

Troubleshooting

FAQs

Q: Do I need a paid plan to use multi currency?
A: No. The multi currency feature is available on all plans, including the free plan.

Q: Does enabling multi currency change the amounts on my invoice, or just the currency symbol?
A: It changes both. When enabled, all monetary amounts are sourced from Shopify's presentment money data (the amounts the customer actually paid), and the currency symbol and code update to match the customer's currency.

Q: Will enabling multi currency affect invoices already sent to customers?
A: No. Previously sent invoices are not re-sent. However, if you regenerate or re-print an existing invoice after enabling the setting, the regenerated invoice will display in the presentment currency.

Q: What happens if a customer paid in my store's base currency?
A: Nothing changes. If the presentment currency and your store's base currency are the same, the invoice looks identical whether multi currency is enabled or not.

Q: Can I show both currencies on the invoice (base and presentment)?
A: No. The invoice shows one currency at a time. When multi currency is enabled, it shows the presentment currency. When disabled, it shows the store's base currency. Displaying both simultaneously is not supported.

Q: How does multi currency work with refunds?
A: Refund amounts on invoices are also displayed in the presentment currency when multi currency is enabled, matching the currency the customer was refunded in.

Q: Does multi currency affect the "Amount in Words" field?
A: Yes. When multi currency is enabled, the amount in words converts to the presentment currency, so it reads correctly (e.g., "Forty-five Euros" instead of "Forty-nine Dollars and Fifty Cents").

Q: Do I need to set up anything in Shopify before enabling multi currency in Invoice Falcon?
A: Yes. Your Shopify store must have multiple currencies enabled through Shopify Markets or Shopify Payments. Without this, all orders are placed in your store's base currency and the setting has no visible effect.

Updated on: 20/05/2026