How to use the default packing slip template

A packing slip is a document you include inside each shipment so your warehouse team or customer can verify the contents of the package. Invoice Falcon includes a default packing slip template that is ready to use from the moment you install the app. Unlike an invoice, the packing slip focuses on what to pack — item names, quantities, and shipping details — without displaying prices or payment information.

What the Default Packing Slip Template Includes

The default packing slip template is automatically created when you first set up Invoice Falcon. It is designed for fulfillment workflows and contains the following sections from top to bottom.

Header

The header sits at the top of the packing slip and contains two areas:

Logo — your store logo is displayed on the left side. You can enable or disable the logo and adjust its width from the Visual Editor.
Packing Slip title — the text "PACKING SLIP" appears in bold on the right side, styled in your store's accent color. Below it, your supplier address is listed (store name, business name, street address, city, country, tax ID, email, and phone number).

Shipping Address and Order Details

Below the header, the packing slip shows the delivery destination and key order metadata side by side.

Ship To — the customer's shipping address including name, company, street address, city, province, country, ZIP code, phone, and email.
Order details — displayed on the right side, this includes:
Order number
Invoice number
Issue date and order date
Financial status (e.g., Paid, Pending)
Order tags
Tracking company and tracking numbers
Shipping method

Tip: Each of these fields can be toggled on or off individually from the Visual Editor so you only show what your fulfillment team needs.

Items Table

The items table is the main section of the packing slip. It lists every line item in the order with the following columns:

Item — product name, variant title, SKU, HS code, country of origin, product type, description, custom properties, and product image (each togglable)
Quantity — the number of units to pack
Weight — the item weight in grams (optional, toggled via Visual Editor)

A Total items row appears at the bottom of the table when the total quantity setting is enabled, showing the combined quantity across all items.

Note: The default packing slip template does not display prices, subtotals, taxes, discounts, or payment totals. It is intentionally price-free so it can be safely included inside packages.

Footer

The footer area at the bottom of the packing slip can include:

Footer message — a custom message such as packing instructions or a thank-you note
Store domain — your store's website URL
Social links — links to your Facebook, Instagram, and Twitter pages

How to Generate a Packing Slip for an Order

Follow these steps to generate a packing slip from the order detail page.

Open the Invoice Falcon app from your Shopify Admin.
Click Orders in the left-hand navigation menu to view your order list.
Click on the order you want to generate a packing slip for. This opens the order detail page with a PDF preview on the left and a Templates panel on the right.
In the Templates panel, select the Default packing slip radio button. The PDF preview updates to show the packing slip for that order.
Use the Actions dropdown at the top of the page to Print, Download PDF, or Send email with the packing slip attached.

Tip: You can also use packing slips in bulk actions. Go to Bulk actions in the left-hand navigation menu, select your orders, and choose the packing slip template to print or download packing slips for multiple orders at once.

Customizing the Default Packing Slip Template

You can customize the packing slip template using the Visual Editor or the Code Editor.

Using the Visual Editor

Click Templates in the left-hand navigation menu.
Click Edit on the Default packing slip row.
The Visual Editor sidebar on the right side lets you toggle settings on or off. Key sections include:

Logo — enable or disable the logo, adjust width, and lock aspect ratio
Shipping information — toggle the shipping address, customer phone, and customer email
Order identification — toggle order number, invoice number, issue date, order date, financial status, and order tags
Items information — toggle product images, variants, SKU, HS code, country of origin, product type, description, item barcode, and custom properties
Weight — toggle product weight per item and total quantity row
Tracking — toggle tracking company, tracking numbers, and shipping method
Order notes — toggle order notes and note attributes
Footer — toggle the footer message, store domain, and social links
Branding — change the accent color, font family, and font size
Labels — override the "Packing Slip" title and other labels (e.g., change "Ship To" to "Deliver To", "Item" to "Product")

Click Save in the top-right corner after making your changes.

Using the Code Editor

For advanced customization, switch to the Code tab in the template editor. The packing slip uses the same Liquid template language as invoices. You can add, remove, or rearrange HTML sections and reference any available Liquid variables.

Tip: If you make changes in the Code Editor that you want to undo, the template keeps a version history. You can revert to a previous version if needed.

Renaming the Packing Slip Title

You can change the title that appears at the top of the packing slip document from "Packing Slip" to any text you prefer.

Click Templates in the left-hand navigation menu.
Click Edit on the Default packing slip template.
In the Visual Editor sidebar, expand the Labels section.
Find the Packing Slip title field and enter your preferred title (e.g., "Delivery Note", "Shipping List", "Package Contents").
Click Save to apply the change.

Known Limitations

The default packing slip template does not include prices, subtotals, taxes, or payment information by design. To show prices on a packing slip, you would need to edit the Liquid code manually in the Code Editor.
The Create template button on the Templates page creates an invoice template by default. To create a new packing slip template, you can duplicate the existing one or create a new template and change its type.
Packing slips use the same supplier address as invoices. You cannot set a different supplier address specifically for packing slips.
Label overrides (e.g., renaming "Ship To" or "Item") apply only to the template you are editing. Other templates keep their own label settings.
The packing slip does not display fulfillment-level grouping. All line items from the order appear in a single table regardless of which fulfillment they belong to.
Product images on the packing slip are the same images used in your Shopify product listings. You cannot upload separate images for packing slips.
The total quantity row only appears when the Show total quantity setting is enabled in the Visual Editor.
Custom fonts uploaded to Shopify are not supported. The packing slip uses the font family selected in the Visual Editor (e.g., Inter, Open Sans, Arial).

Troubleshooting

Symptom	Likely Cause	Fix
Packing slip shows prices or totals	You are viewing an invoice template, not the packing slip.	Select the Default packing slip template from the Templates panel on the order detail page.
Product images are missing	The Show product images toggle is turned off in the Visual Editor.	Go to Templates → Edit → Items information and enable Show product images.
Shipping address is blank	The order does not have a shipping address (e.g., digital product or local pickup).	Packing slips only display a shipping address when one exists on the order.
SKU or variant not showing	The corresponding toggle is off in the Visual Editor.	Go to Templates → Edit → Items information and enable Show SKU or Show variants.
Footer message is not appearing	The Show footer toggle is disabled or the footer message field is empty.	Enable the toggle and enter your footer text in the Visual Editor.
Tracking numbers not displayed	The order has not been fulfilled yet or tracking info was not added in Shopify.	Add tracking information to the fulfillment in Shopify Admin, then regenerate the packing slip.

FAQs

Q: Is the packing slip template included on the Free plan?
A: Yes. The default packing slip template is available on both the Free and Pro plans.

Q: Can I use the packing slip template for bulk printing?
A: Yes. Go to Bulk actions in the left-hand navigation menu, select your orders, choose the packing slip template, and use the bulk print or download option.

Q: Can I create multiple packing slip templates?
A: Yes. You can create additional templates and set their type to packing slip. Each template can have different settings and labels.

Q: Does the packing slip count toward my monthly invoice limit on the Free plan?
A: Yes. Generating a packing slip for an order counts as one invoice generation toward your monthly limit.

Q: Can I email the packing slip to my customer?
A: Yes. From the order detail page, select the packing slip template and use the Send email option in the Actions dropdown. The packing slip PDF is sent as an attachment.

Q: How do I add tracking numbers to the packing slip?
A: Tracking numbers are pulled from the order's fulfillment data in Shopify. Add tracking information when you fulfill the order in Shopify Admin, then enable the Show tracking numbers toggle in the packing slip template's Visual Editor.

Updated on: 21/05/2026

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